Effective date: October 12, 2026
Nuvina Systems, LLC ("Nuvina," "we," "us") operates nuvina.systems (the "Site") and builds operations systems for independent used-car dealerships (the "Services"). This policy explains what information we collect from visitors to the Site, how we use it, and the choices you have.
Information we collect
Information you give us directly. If you email us at hello@nuvina.systems, book a call through our scheduling page, or send us a note through the form on our Contact page, we receive your name, email address, and anything you write to us. Bookings also go to our scheduling provider, Cal.com. If you give us a phone number and agree to receive text messages, we collect that number and a record of your consent, including the exact wording of the consent you were shown.
Information collected with a form submission. When you submit the form on our Contact page, we also record your IP address, your browser's user agent string, and the page you submitted from. We keep these for two reasons: to block automated abuse of the form, and because they form part of the record of how and when consent was given. They are not used for advertising and they are not combined with the analytics data described below.
Information collected automatically. When you visit the Site, we use the following third-party tools, which may set cookies or use similar technologies:
| Tool | Purpose | What it collects |
|---|---|---|
| Google Analytics 4 | Understand traffic volume and how visitors navigate the Site | Pages viewed, approximate location, device and browser type, referring site |
| Microsoft Clarity | Session recordings and heatmaps, so we can see how the Site is actually used and fix confusing parts of it | Mouse movement, clicks, scroll behavior, page content interacted with |
| Cal.com | Scheduling calls | Name, email, and the details you provide when booking |
These tools only load after you accept cookies via the banner on the Site. If you decline, none of the above are loaded, and only strictly necessary functionality (the page itself, your consent choice, and a note that you have already seen the animation on our page-not-found screen, so it does not replay; both are stored in your browser's local storage and never sent to us) runs. You can still book a call without accepting: the booking buttons simply open Cal.com's own scheduling page in a new tab, governed by Cal.com's privacy policy.
Where your information is stored, and who processes it
We use the following providers to run the Site and to receive and store what you send us. They process this information on our behalf, under contract, and are not permitted to use it for their own purposes.
| Provider | What it does for us |
|---|---|
| Amazon Web Services | Hosts and serves the website itself |
| Cloudflare | DNS, network protection, and the service that receives form submissions and checks that they came from a person rather than an automated script |
| Supabase | The database where form submissions and consent records are stored |
All three store this information on servers in the United States.
How we use this information
- To respond to inquiries and schedule calls
- To understand how people use the Site so we can improve it
- To evaluate whether a prospective client is a good fit for our Services
We do not sell your personal information, and we do not share it with third parties except the service providers named in the two tables above, who process it on our behalf to provide the functionality described.
SMS & Messaging Communications
Nuvina Systems, LLC may collect and use phone numbers to send SMS and MMS messages. These fall into two kinds, and they are consented to separately:
- Non-marketing messages — call and appointment confirmations, appointment reminders, scheduling notifications, project and account updates during an active engagement, and replies to questions you send us.
- Marketing messages — special offers and promotional communications.
Agreeing to one is not agreeing to the other. You may consent to non-marketing messages without ever receiving a promotional one, and we will not treat consent to appointment reminders as permission to send you an offer. Each is a separate checkbox, unticked by default.
By providing your phone number and opting in through our website or another authorized channel, you expressly consent to receive recurring text messages of the kind or kinds you selected, from or on behalf of Nuvina Systems, LLC.
Message frequency may vary. Consent to receive SMS messages is not a condition of purchase or of any service we provide. Message and data rates may apply depending on your wireless carrier. Wireless carriers are not liable for delayed or undelivered messages.
You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at hello@nuvina.systems. Opt-out requests are honored immediately, though you may continue to receive legally required or transactional messages where applicable. Opting out of texts does not affect your engagement, your email, or your phone calls.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service and the messaging provider that delivers the message on our behalf, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your choices
You can change your cookie preference at any time with the Cookie preferences link in the footer, which reopens the consent banner. (Equivalently, clearing the nuvinaConsent value in your browser's local storage for this site does the same thing.) You can also use your browser's cookie and tracking-protection settings to block these tools directly.
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of the personal information we hold about you, or to object to or restrict certain processing. To exercise any of these rights, email us at hello@nuvina.systems.
Data retention
We retain email correspondence and call records for as long as reasonably necessary for the business purposes described above, or as required by law. Analytics data is retained according to the default retention settings of Google Analytics and Microsoft Clarity.
Records of consent to receive text messages are kept for at least four years after the last message we send to that number. This is deliberate. If a question ever arises about whether someone agreed to be texted, that record is the answer, and deleting it would remove the only proof of what was agreed and when. If you ask us to delete your information, we will delete it, but we may keep the consent record itself for this period and nothing else.
Changes to this policy
We may update this policy from time to time. The "Effective date" above reflects the most recent revision.
Contact
Questions about this policy or your information? Email hello@nuvina.systems.